Influence of Teamwork on Healthcare Workers’ Performance During Health Crisis A Case of Kiambu County Referral Hospitals Level IV and V
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Abstract
Teamwork during a health crisis plays a critical role in achieving organizational goals: it supports healthcare workers’ (HCWs) well-being through perceived organizational support, involves HCWs in idea generation, engagement, and decision-making, and enables innovative problem-solving through effective communication among team members. The main objective of this study was to assess the influence of teamwork on HCWs’ performance during a health crisis. The independent variables (IVs) were team communication, teamwork training, collective leadership, and team coordination. The target population was HCWs. The study adopted a descriptive cross-sectional survey design. Simple random and systematic sampling methods were used, and primary data were collected using structured questionnaires and analyzed using SPSS v28. Collective leadership exhibited a positive coefficient of 0.021. Team communication emerged as a significant predictor of team performance, with a positive coefficient of 0.025 and a statistically significant p-value of 0.005. Psychological safety emerged as a significant predictor, with a positive coefficient of 0.014 and a statistically significant p-value of 0.045. Teamwork motivation also showed a positive coefficient of 0.082 but did not attain statistical significance (p = 0.079), suggesting that while teamwork motivation had a positive association with team performance, this relationship was not conclusive. R² was 0.739, indicating that approximately 73.9% of the variance in team performance was accounted for by the predictor variables in the model. The regression model indicates that the combination of collective leadership, team communication, psychological safety, and teamwork motivation has strong explanatory power for team performance during a health crisis, and the model was statistically significant, as shown by the ANOVA result (F = 5.514, p = 0.026).
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