http://ijpp.kemu.ac.ke/index.php/ijpp <p>The International Journal of Professional Practice (The IJPP) is an interdisciplinary journal published by Kenya Methodist University and dedicated to the publication of research articles, perspectives and commentaries related to social and economic life as well as innovation. The IJPP publishes articles from scholars globally and irrespective of country of origin, institutional affiliation, race, color, gender or creed. Articles published in The IJPP are blind peer-reviewed to ensure that their content is suitable for publication. IJPP is a multidisciplinary journal that has come of age.</p> <p><strong>ISSN:</strong> <strong><a href="https://portal.issn.org/resource/ISSN/2790-9468">2790-9468</a></strong></p> Kenya Methodist University en-US International Journal of Professional Practice 2790-9468 <p>I/We agree to transfer the copyright of this manuscript to the <strong><em>International Journal of Professional&nbsp;</em></strong><strong><em>Practice (The IJPP) </em></strong>in the event that the manuscript is published in the Journal.</p> <p>&nbsp;I/We give the undersigned authors of the manuscript have made the following declaration:</p> <p><em>(a)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; That I/We have made substantial contribution during the conception and design, or acquisition of data, or analysis and interpretation of the data,</em></p> <p><em>(b)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; That I/We have participated in drafting the article or revising it critically for important&nbsp;</em><em>intellectual content,</em></p> <p><em>(c)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; That I/We have read and confirm the content of the manuscript and have agreed to it,</em></p> <p><em>(d)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; That I/We have participated sufficiently in the work to take public responsibility for appropriate portions of the content of the paper,</em></p> <p><em>(e)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; That I/We give guarantee that the content of the manuscript is original, and has not beenv</em><em>published elsewhere and is not currently being considered for publication by another&nbsp;</em><em>journal.</em></p> http://ijpp.kemu.ac.ke/index.php/ijpp/article/view/686 <p>Effective records management underpins accountability, transparency, and efficient service delivery in devolved governments. Yet many county governments in Kenya continue to face inadequate storage facilities, reliance on manual record-keeping, limited technological infrastructure, insufficient staff training, and weak implementation of records management policies. This study assessed the current state of records management in the County Government of Nakuru and examined its implications for governance and service delivery. A mixed-methods design was adopted. The target population comprised 152 county officers in the County Executive and the County Assembly; 126 were sampled, and 120 returned completed questionnaires (response rate = 95.2%). Six key informants were also interviewed. Quantitative data were analyzed using descriptive statistics and qualitative data using thematic analysis. Records classification systems existed in most departments (81.7%), but only 46.7% of respondents reported that they were consistently applied. Over half of the respondents (58.3%) rated storage facilities as inadequate or very inadequate, and 72.5% reported continued reliance on manual or hybrid systems; only 27.5% reported an implemented electronic records management system. Interviewees attributed these constraints to limited financial resources, inadequate information technology infrastructure, limited technical expertise, and insufficient staff training. The study concludes that records management in the County Government of Nakuru is at a transitional stage. Stronger policy implementation, greater investment in electronic records management systems, and continuous staff capacity development are needed to strengthen governance, accountability, and service delivery.</p> Peter Ruttoh Kibet Ronald Bituka Copyright (c) 2026 International Journal of Professional Practice http://creativecommons.org/licenses/by/4.0 2026-10-01 2026-10-01 14 7 1 6 10.71274/ijpp.v14i7.686