The Influence of Clan Culture on Knowledge Sharing among Commercial Banks’ Employees in Nakuru City, Kenya
Main Article Content
Abstract
Knowledge is considered a critical resource that today's organizations can use for competitive advantage. To create organizational value, knowledge should be shared across members of an organization. Despite knowledge being a vital resource, many commercial banks face challenges in sharing their knowledge resources effectively. Organizational culture is both the primary barrier to and the source of empowerment for information sharing. This study aimed to investigate the influence of clan culture on knowledge sharing among employees of selected commercial banks in Nakuru City, Kenya. The Competing Values Framework, and Social Exchange Theory were used to anchor the study. Quantitative research approach was adopted with a positivist worldview of deductive testing. Explanatory and cross-sectional survey design was used, targeting 28 commercial banks in Nakuru City. Based on CBK classification, three large, two medium, and five small banks were purposively selected. Stratified random sampling was then used to select a sample of 178 respondents, who responded to questionnaires administered to them. Both descriptive and inferential statistics were conducted using SPSS version 27.0. Spearman’s rank correlation showed a significant positive relationship between clan culture and knowledge sharing. Binary logistic regression further revealed that clan culture accounts for 56.4% of the variance in knowledge sharing (Nagelkerke R² = 0.564). The findings revealed that clan culture is dominant among employees in commercial banks. Its positive influence on knowledge sharing underscores the need for bank managers to foster a knowledge-sharing culture to enhance organizational learning and competitive advantage. This study's results contribute to the body of knowledge on knowledge sharing in Kenyan commercial banks and associated contexts. Additionally, the study findings will enable managers of commercial banks to learn how to foster a culture of knowledge sharing inside their institutions in order to add value to their organizations and gain a competitive edge in the banking sector.
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